98597
Description
Flashcards by marinamcantwell, updated more than 1 year ago
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Created by marinamcantwell
about 11 years ago
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| Question | Answer |
| Barrier 1 language | Avoid jargon Avoid use of slang Eliminate typos before sending a report |
| Barrier 2 Non - verbal | learn to control body language that undermines the message you want to put across |
| Barrier 3 Poor listening | Listen actively |
| Barrier 4 Problems with perception | Be aware that others will perceive situations differently to you |
| Barrier 5 Attitudinal Barriers e.g Stereotyping Prejudice Attribution | Don't judge people by appearance More inclusive approached to educations Build up a more accurate picture of people. |
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